Privacy Policy

Your privacy is very important to us.

What Information Do We Collect?

We collect information from you when you:

-Book an appointment

-Fill out a form

-Subscribe to updates

-Contact us

-Use our website or services

When appropriate, you may be asked to provide personal information such as your:

-Name

-Email address

-Phone number

-Mailing address

-Payment information

How Do We Use Your Information?

Any information we collect may be used in the following ways:.

-To personalize your experience
Your information helps us better respond to your individual needs.

-To improve our website and services
We continually strive to improve our offerings based on feedback and usage.

-To improve customer service
Your information helps us respond more effectively to customer service requests and support needs.

-To process transactions
Your information is used only to deliver the services or products you request.

-To administer promotions, surveys, or site features

-To send communications
The contact information you provide may be used to send appointment confirmations, service updates, and occasional company news.


You may opt out of communications at any time by following the unsubscribe instructions or replying STOP to SMS messages.

Information Sharing

Your information, whether public or private, will never be sold, exchanged, transferred, or given to any other company without your consent, except when required to deliver requested services or comply with the law.

How Do We Protect Your Information?

We implement a variety of security measures to maintain the safety of your personal information.

-Secure servers and SSL (Secure Socket Layer) technology are used for sensitive data transmission.

Payment information is processed through secure third-party payment gateways and is accessible only to authorized personnel.

-After a transaction, sensitive financial information is not stored longer than necessary and is handled according to industry security standards.

Do We Use Cookies?

Yes. Cookies are small files stored on your device that help improve your experience.

We use cookies to:

-Understand site usage

-Remember preferences

-Improve website functionality

You can choose to disable cookies through your browser settings. Please note that some features of our site may not function properly if cookies are disabled.

Do We Disclose Information to Outside Parties?

We do not sell, trade, or otherwise transfer personally identifiable information to outside parties.

This does not include trusted third parties who assist us in operating our website or servicing customers, provided they agree to keep this information confidential.

Non-personally identifiable visitor information may be shared for analytics, marketing, or advertising purposes.

Third-Party Links

Our website may include links to third-party products or services. These third-party sites have separate and independent privacy policies. Proper Cuts, LLC is not responsible for the content or activities of these linked sites.

Children’s Online Privacy Protection Act (COPPA)

We comply with COPPA and do not knowingly collect information from anyone under 13 years of age. Our website and services are intended for individuals aged 13 and older.

Online Privacy Policy Only

This Privacy Policy applies only to information collected through our website and not to information collected offline.

Refund Policy

Proper Cuts, LLC is committed to customer satisfaction. Payments for services rendered are non-refundable; however, we will work with customers to address concerns and ensure a positive experience.

Cancellation Policy

Clients may cancel or reschedule appointments with at least 24 hours’ notice without penalty.

Cancellations made with less than 24 hours’ notice or no-shows may be subject to a fee.

Your Consent

By using our website or services, you consent to this Privacy Policy.

Changes to This Policy

Proper Cuts, LLC reserves the right to update this Privacy Policy at any time. Changes will be posted on this page.

Last modified: 01/11/2026

Address

14106 Spanish Point Drive

Jacksonville, FL 32225

Information

[email protected]

(904) 501-8227

Contact Us

We’re here to help! Whether you have questions, need more information, or want to discuss your next project, don’t hesitate to reach out. Our team is dedicated to providing you with the best service and solutions tailored to your needs. Contact us today, and we’ll make sure to get back to you promptly!

Bringing you expert lawn care solutions for a greener, healthier outdoor space. Let’s grow something beautiful together!

14106 Spanish Point Drive Jacksonville, FL 32225

(904) 501-8227

©Proper Cuts, LLC 2026 All Rights Reserved.

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